Travellers flying between Dubai and Jakarta faced cancellations on Monday, September 7, 2026, after volcanic ash forced the temporary closure of Soekarno-Hatta International Airport.

Emirates cancelled four services that day: EK356 and EK358 from Dubai to Jakarta, and EK357 and EK359 on the return route. The disruption followed eruptions at Indonesia’s Mount Anak Krakatau.

The impact extended beyond Emirates passengers. Ash affected airport operations across parts of Indonesia, with eight airports experiencing disruption on Sunday, September 6. Reuters reported that more than 1,500 flights and approximately 170,000 passengers were affected that day. Those figures describe the wider disruption across the airports, rather than Emirates cancellations alone.

For visitors planning a trip to Jakarta, the immediate priority is to confirm their individual flight’s status before leaving for the airport. A cancellation notice for September 7 does not establish whether a later departure will operate.

Passengers whose bookings were affected should contact the company that issued their ticket. Those who booked through a travel agency should ask their agent about rebooking, while customers who booked directly with Emirates should contact the airline.

Travellers should also check that the email address and phone number attached to their reservation are correct, so they can receive notifications about changes to their journey. Anyone connecting through Dubai should confirm arrangements for the entire itinerary before starting their trip.

For current information, consult the Emirates travel updates page and the airline’s flight-status service. As airport conditions and schedules change, check your specific departure date and flight number rather than relying on an earlier cancellation announcement.